FORWARD HOME SECURITY® truly values their customers and their satisfaction. We happily maintain a 5 star rating, which shows in our high level of service. We believe that this is what separates us from all other home security companies. Don’t just take our word for it, take it from just one of our 138 customer reviews below.
“Very happy with all service from forward home security. Our tech, Ricky, was on time, knowledgeable, and friendly. I would highly recommend this company.”

Yelp Emily R. via Yelp

“Ricky was great and very helpful with the installation and information. Not pushy, but knowledgeable and helped us figure out just what we needed for our home. Thanks.”

Superpages anonymous via Superpages

“The tech was really friendly, and very knowledgeable on the product. He was able to answer all my questions and help me set up the account online. Highly recommended to everyone who are looking to setup a new system!”

Yahoo minhdat via Yahoo!

“Process was seamless and the install experience was great. My tech Donavan was very knowledgeable and efficient. I will recommend the service to all that will listen and ask.”

Yelp Robert G. via Yelp

“Our tech Clint was excellent. He was actually early and extremely polite and efficient. Very impressed! He made sure to take the time to completely explain our system to us. Good pricing.”

Citysearch Jennifer S. via Citysearch

“Our installer for the security system was Ricky. He was very knowledgeable, courteous and efficient. He Explained the security system features to us, helped me with all the downloads and in short took care of us. I recommend Forward Home Security.”

Superpages anonymous via Superpages

“I was shopping for a home security system, and ended up deciding on Forward. They gave me a great deal on installation and monitoring, and the sales person Jared and installer Pete were super. Gave me a convenient appointment, walked me through all the information, and were super swift getting me all up and working. I am glad I chose Forward Home Security!”

Yelp H G. via Yelp

“Everett and Will very knowledgeable about the system they were installing. They answered all of our questions and acted in a professional manner.”

Yahoo Ron via Yahoo!

“This company did a very good job on explaning everything!!! Very professional!!!!”

Yahoo Big Slammy via Yahoo!

“Great was great highly recommend.”

Yelp Aaron Z. via Yelp

“Forward Security did a great job setting up our security system in our new home. Thank you!!”

Facebook Bruce Ives via Facebook

“Great service! Explained contract details thoroughly! Easy to use system.”

Yahoo rj via Yahoo!

“I had an awesome experience today with the technician who installed our system. Very professional and informative. Would recommend this company to my friends”

Yahoo A Yahoo! Local user via Yahoo!

“Just had a new system installed today and the technician, Pete was very professional, courteous and knowledgeable. He made sure that all my questions were answered and that I was comfortable with our new smart system. The sales consultant Danielle was very friendly, knowledgeable and efficient as well. She answered all of my questions and she was very accommodating to my needs.
So far my experience with Forward Home Security has been an excellent experience. I am very impressed with this company.”

Facebook Tanna Moon via Facebook

“Sam was great! No pressure to up sell, he was very helpful and trustworthy! I was very pleased with the top of the line technology. only paying $10 more a month to have access on my cell phone.”

Yelp Melony H. via Yelp

“Super Job ! Highly Recommend awesome service!”

Yahoo Betsy A. via Yahoo!

“Tech was extremely nice and polite. System works great and is very nice. You definitely got to try these guys out.”

Yelp Charity Y. via Yelp

“William & Everett were very knowledgeable of the product – they gave distinct explanations as to what was what with the system. They were easy to talk to and very courteous. Great Technicians!!”

Yahoo Rajiv via Yahoo!

“Pete has done a great job of installing my security system. He is excellent at explaining all the details and is very knowledgeable of the products. Additionally, the sales person helped us to understand all of our options before Pete arrived to make it a good experience.”

Yahoo clint l via Yahoo!

“Ricky with Forward Home Security was very professional. He was on time and very helpful. I would recommend this tech and company to anyone.”

Yelp Chris R. via Yelp

“Tech was great… system is out of the world. Thank you for everything.. two thumbs up!”

Yahoo Chris Wages via Yahoo!

“Happy with installation , great customer service Ricky was on time very helpful and explained system very well.”

Superpages anonymous via Superpages

“Tech was On time. Explained explained everything in detail. Very Professional, and answered all my questions before beginning any work. Very Satisfied.”

Yahoo Hey Yo! via Yahoo!

“Smooth installation. Andrew K. was very friendly and professional. Enjoyed visiting with him while he installed our new system.”

Facebook Barbara Kilpatrick via Facebook

“Rodney was great with the installation and I have been extremely pleased with my service and the professionalism of the company.”

Yahoo Kimberly via Yahoo!

“technician very informative and helpful”

Superpages anonymous via Superpages

“Very cordial, on time and very knowledgable about the system that works best for us.”

Superpages anonymous via Superpages

“I highly recommend Forward Home Security! Sam the technician was very professional and friendly. I love the smart home system he installed!!”

Facebook Thanh V Dao via Facebook

“Perfect Andrew was the best guy to come out here and to the job 100% satisfied thanks !!”

Yahoo Gustavo Martinez via Yahoo!

“Tech was very attentive to all of our needs, willing to help in any way possible, we very thankful that we got assigned a person like him :)”

Yahoo Monica via Yahoo!

“Just purchased a new home and needed to get the alarm system turned on. Great customer service and the installer was very courteous. Would highly recommend.”

Yelp Jay N. via Yelp

“we had our alarm system activated today, Shawn did a fantastic job he was extremely professional. We are very pleased with the service and deal they provided us with. I would highly recommend Forward Home Security.”

Yahoo Kristen via Yahoo!

“Very happy with the service so far. My technician, Carlos, is very patient, experience, and friendly. Thanks so much for his service. I really recommend this alarm company :) ……………..”

Facebook Sue Sofia via Facebook

“Great system. Tech was prompt and professional and explained the system so that even a tech caveman like myself could understand.”

Yahoo Lucky via Yahoo!

“Very professional service. Clint did a great job explaining everything to my wife and I. THANKS”

Yahoo Jeremy via Yahoo!

“the installation was fast and easy, tech was friendly. i will recommend FORWARD SECURITY to friends and family.”

Superpages anonymous via Superpages

“Forward security system was very fast and efficient to come to my house. I needed it as fast as they can which they did. easy to talk them in whatever i need it”

Yahoo EVERARDO via Yahoo!

“Our service technician, Ricky, was very professional. He was punctual and explained everything regarding the system thoroughly. He provided a great service experience.”

Superpages anonymous via Superpages

“As a new home buyer I wanted to feel safe and secure with the right home security system, Forward Home Security was my choice. My technician was a very nice guy. -The M s”

Yahoo A Yahoo! Local user via Yahoo!

“Pete has done a fine job of installing my security system. Was prompt and explained everything thoroughly and was very helpful. Thank you very much for taking care of my needs on such short notice. Mary, Austin Texas”

Yahoo Mary via Yahoo!

“Very good service. Enrique did very good job”

Superpages anonymous via Superpages

“So excited about our new system awesome features and impressed with the capability and the price!!!!!!!!!”

Yahoo Teresa via Yahoo!

“So I was looking at several competitors, but not set on anyone until I spoke with Danielle (the British girl) at Foward and met the installer Sam. If you are looking for an extremely professional company from start to finish…that makes you feel like your family then a customer. Quit shopping around and just call Danielle at Forward Home Security.”

Yelp Jimmy L. via Yelp

“excellent work, very professional people and the step by step on how to use your equipment is great.”

Yahoo Douglas via Yahoo!

“We are very impressed with the customer service we have received today! Our technician Ricky was very helpful and explained everything about our new alarm system! We were referred to this company and now we will refer anyone we know that is in need of an alarm system. Thanks for treating your customers with respect and courtesy!”

Citysearch Julie M. via Citysearch

“Super Job ! Highly Recommend awesome service!”

Yelp Betsy A. via Yelp

“Thank you, Carlos for setting up our system. We also appreciate you showing us how to use it. Happy Holidays the colliers”

Yahoo KKKK via Yahoo!

“Tech was friendly and the install experience was easy. Highly recommend!”

Yelp Mark B. via Yelp

“i agree Everett provided excellent service and was very knowledgeable.”

Yahoo Jill S. via Yahoo!

“Nice service.”

Superpages anonymous via Superpages

“Everyone we have worked with at Forward Home Security has been wonderful. They are incredibly responsive and knowledgeable. Our installer, Pete, was great – he walked us through everything and had the system up and running in no time. We are definitely looking forward to using our Smart system!”

Facebook Michael Hargens via Facebook

“Forward Home security was called and came out the same day! Everett was very professional and knowledgeable in his field. I would recommend them to my friends! Thank you for the quick attentive service.”

Yahoo Cynthia via Yahoo!

“Rickey very friendly and thorough regarding contract, documents and system”

Yahoo Jacqueline via Yahoo!

“Just had Sam out to install my system. He was very courteous and efficient in installing the system. Really impressed with his service. Will refer to all my friends and family!”

Facebook Sergio Espinosa via Facebook

“Our tech Pete was awesome! The guy who help on the phone scheduling was great too! Highly recommend these guys!”

Yahoo shelby via Yahoo!

“I just had a Forward Home alarm installed….seems to work great! The installer has been terrific!”

Yahoo Stan Levin via Yahoo!

“Just got an alarm system set up at my new business. They did a great job at explaining offer and service. Tech Shawn was on time, worked efficiently and did a great job!”

Superpages anonymous via Superpages

“Cody was the Forward sales rep who worked with me and he did a great job understanding my needs and putting a plan together to meet them. Donovan did my install and was outstanding. He explained everything in detail and went the extra mile to examine previously installed equipment and recommend changes to improve my home security.”

Yahoo Janice via Yahoo!

“Install was smooth! Looking forward to downloading this smartphone app.”

Facebook Juan Amy-Kyle Jackson via Facebook

“I posted this for Paul C in Irving…tech just left did great job. Very professional and did a great job. Thank you!”

Yahoo Dan via Yahoo!

“Just got a home security system installed the service was awesome and great price.”

Facebook Daisy Villanueva via Facebook

“Kellys from Houston, I was extremely pleased with the ease and professional install!”

Yahoo Michael via Yahoo!

“Excellent service, Cody H. scheduled installation for the day after I called – install was smooth – system works great! Thanks again!”

Facebook Andrew Brown via Facebook

“Gracias por el servicio, nos respondieron todas nuestras preguntas y son muy amables hicieron un excelente trabajo al instalar el equipo gracias.”

Yahoo Zurisaddai Rodriguez via Yahoo!

“The service from Forward Home Security was great. The technician was very knowledgeable, professional, and respectful. He installed the system and showed us how to use it. I would recommend Forward Home Security to anyone looking for home monitoring. By the way, do not forget to ask for you key fob!!!”

Superpages anonymous via Superpages

“The Technician who came out was great and we love the convenience and effectiveness of our new system.”

Yelp C.B. via Yelp

“Thanks for your help. Y’all did a great job and was here the same day. Thanks again.”

Facebook Kennith G. via Facebook

“Hey my name is syed I have small business i was looking security system best price & good service I got it , forward they give all I need in same day thank you .”

Superpages anonymous via Superpages

“This has been a pleasant experience. The system is for my parents and easy for them to understand and afford monthly. Installer, Ricky, is knowledgable and pleasant. Thank you.”

Superpages anonymous via Superpages

“Carlos answer all my questions and gave me great customer service.This man knews everything about system.”

Yahoo manjit via Yahoo!

“Joe (technician) was very informative and helpful. He installed the brand new system for us and explained in detail on how to use it. I highly recommend Joe and the Forward Home security for home monitoring.”

Yahoo Hemanta via Yahoo

“Joe showed up on time, was professional and didn’t try to sell me stuff I didn’t need. Good service and simple enough. Thanks. The new keypads look sharp too.”

Yahoo Glena via Yahoo!

“This company is amazing! They treat your house and safety as they would their own family. The are honest, dependable and the only security company we would ever use. Alan, Jay, DL, Phil and the list goes on and on are all professional and welcome in our home anytime!”

Citysearch jamesfoster via Citysearch

“I just love our new system! From the start of my first call to the very last detail of installation! I would highly recommend. I love having access to my alarm system anywhere I am at. And being able to monitor who goes in.”

Yahoo B.Maribel via Yahoo!

“Excellent service from a very knowledgeable and friendly tech. System is very easy to use and to set up. Highly recommended.”

Yelp Ken K. via Yelp

“Pete from Forward Home Security (in Austin) expertly installed my alarm system today. He explained the paperwork and how to use the alarm system in an easy-to-understand manner. So far so good!”

Yahoo Amy via Yahoo

“Excellent service smooth installation and very good system.”

Facebook Alex Ayala via Facebook

“Ricky was very informative and helpful, answering our questions thoroughly. Satisfied with installation and looking forward to being Forward Home Security customers.”

Yahoo April via Yahoo!

“Smart home security are very fast to setup the security in your house. They are very nice and the very fast to answer my questions”

Yelp Maria D. via Yelp

“Hello- I wanted to take the time to send a message on the outstanding service that i received today from my technician and customer service. They have gone above and beyond my expectations and i am pleased to have chosen Forward Home Security to secure my home and i will definitely be recommending them to friends and family! A+++++ service”

Superpages M Jordan via Superpages

“Andrew and Sam were great. Very informative and helpful. They installed a whole new system when they learned my prior one was useless. Would recommend them to anyone.”

Yahoo luke via Yahoo!

“Excited about our new Forward Home Security System!”

Facebook Kristina K. via Facebook

“This company was very professional and prompt. They installed my new system the very next day. The technician was very curious and knowledgeable. He answer all my questions and thoroughly went over the system installation and controls with me. The service given was great!!!”

Yahoo Stephen via Yahoo!

“Friendly service, great product!”

Yelp Adam I via Yelp

“David Lee did an excellent job of converting our older security system to cell technology. The real peace of mind is knowing the system will work without a land line, thanks Michael”

Yahoo Michael via Yahoo!

“My tech did an awesome job on installing my alarm and answered all my questions im very pleased with the service i received from forward home security.”

Yahoo velva via Yahoo!

“Your tech was very informative and look forward to using the system”

Superpages anonymous via Superpages

“Pete did a great job! Everything that was told to me on the phone was correct with no surprises. Pete was also very professional and personable. He took his time explaining the system and was sure we understood everything before he left. He gave us some other options for the future as well that would enhance our security. Overall we were very happy with the services that were provided. Thanks Pete!”

Yahoo Ramon via Yahoo!

“Phil was very helpful with filling out the paperwork, helping us understand the keypad, and a very quick install. He was very informative and professional. Thank you Phil and thank you Forward Home Security.”

Yahoo Sherri Warnick via Yahoo!

“Sam was absolutely wonderful when installing our new system. He answered all of my questions and made sure we knew how to utilize all of the systems capabilities before he left. Love the new system!!!!”

Facebook Nikki Moore via Facebook

“I love recommending you to my customers!. On Feb 21st you installed a new security system. I spent many weeks making comparisons between companies, before i chose yours. Your sales rep, Jonathan, was very thorough in his explanations, but i was still apprehensive right until your installer Tom arrived. I want to let you know what a difference his knowledge, expertise, patience and diligence made. He made me feel much more safe and secure and Jonathan helped me work within my limited budget. I cannot say how refreshing it was to deal with such fine people. I love recommending you to my customers! Your company always takes great care of everyone I send your way!”

Citysearch paulcoleman via Citysearch

“Great professionalism from the Techs for Forward Home Security. Im very pleased!!!”

Yahoo KelvinP via Yahoo!

“Sean installed my security system. I am very pleased with Forward Home Security. Chip was the first individual I spoke to. He was very helpful and interested in helping me. Through the years, I have had to deal with many installer and service people. I have never had a person that was as helpful as he was. It’s so nice to have someone that knows what they are doing.”

Superpages patdavis36 via Superpages

“The technician was very informative & professional. Reasonable prices compared to others. Would highly recommend to friends & family.”

Facebook Diana M. via Facebook

“Forward Home Security is great! They had the most knowledgable staff and their product was the most advanced at the best price!”

Yahoo A Yahoo! Local user via Yahoo!

“Pete was our technician, he was completely professional, friendly, extremely helpful. He made us 110% comfortable. Our system was installed in a timely manner. I looked for 4 months before choosing this company, and I MADE THE RIGHT CHOICE. Thanks for all your help!!!”

Superpages brandie_grenell via Superpages

“Our tech Clint was very professional and courteous. Showed up on time and fully explained the entire process. Will definitely recommend Forward Home Security to friends and neighbors.”

Yahoo Mike via Yahoo!

“The tech was fast, efficient and knowledgeable. Same day service!! Which was wonderful.”

Yahoo Anita via Yahoo!

“Jared was a great help.”

Yelp Michael M. via Yelp

“Clint, was very professional and courteous showed up on time and answer all my questions. I will refer friends to Forward home Security. :)”

Superpages degutierrezvolley via Superpages

“the service is great and quick. Clint the tech did a good job! i recommend this security to everybody”

Yahoo dop via Yahoo!

“the service is great and quick. Clint the tech did a good job! i recommend this security to everybody”

Yahoo dop via Yahoo!

“Great experience. Complete explanation – answered all my questions. Quick and neat installation. Thank you for the excellent customer service.”

Yahoo ROBERT via Yahoo!

“I agree also forward security system has top quality service”

Yahoo Cijo via Yahoo!

“Our technician was extremely professional, he worked with the existing old alarm wiring, and helped me to determine the best mix of products to satisfy our needs with very competitive pricing.”

Yelp Joe B. via Yelp

“The tech was very professional and friendly. He explained what he was going to do and where everything was going to be installed. After the installation the tech walked my through everything, from how the systems works and how to use it.”

Yahoo Edgar via Yahoo!

“I’ve just had the Smarthome security system installed and I’m looking forward to using all its features. The tech was on time for the installation and thoroughly explained how to use my new Smarthome system and answered all my questions.”

Superpages cchandel79 via Superpages

“Great customer service!”

Facebook Staci B. via Facebook

“I had a scare in my new home that immediately prompted me to look into home security systems. After review several different companies, Forward seemed to have everything we were looking for. The salesman who answered the phone was more than willing to help and actually gave me all the info I needed and more and got us scheduled for the very next day! When the tech came out to install, he was so pleasant to work with (as I’ve dealt with technicians in the past who were polar opposite). I am thrilled with the service and product thus far and know that the right decision was Forward!”

Yahoo Magan via Yahoo!


Yahoo Mark via Yahoo!

“Great deal! Great service! The technician (Ricky) was very answer all my questions”

Superpages anonymous via Superpages

“I now feel very safe and secure in my home.. After someone tried to break in to my house, I went into panic mode and called them based on a recommendation from a friend. They came out the same day and immediately put my worries at ease by educating me on the difference between various higher-security locks and the crappy Schlage locks that I currently had on my house. Apparently, anyone with a few tools can break into the snotty locks that secure most of the homes in this town. They also got to work installing an alarm system and showed me how to use it. I’m so happy that I called them. I now feel very safe and secure in my home.”

Cityscape markbutler88 via Cityscape

“Our installation process went very smooth and our technician Clint was very professional and polite.”

Yahoo Joel via Yahoo!

“Having our new smart phone system installed now. The technician has been very informative and professional. This one is better then the one we had and is less per month for monitoring.”

Facebook Justine B. P. via Facebook

“I have had great customer service experience with Forward Home Security, both with the Call Center and with technician that performed the security installation. I would highly recommend Forward Home Security.”

Superpages anonymous via Superpages

“Everything was great from the phone call to Glenn requesting service to the install and setup by Joe. I can t believe it took me this long to leave the big company for Forward Home Security.”

Yahoo LePlane via Yahoo!

“Finally I feel like I’m in the Tech Wave Future, now that I’ve switched security systems to remote access! I like it! You should try it too!”

Facebook Michela Prigoff via Facebook

“Happy Customer. This company is great. We called them about a month ago to install a new alarm system in our home. They were at our house when they said they will be, installed the new system made sure every little thing is working as it should. If you are looking for a company that truly cares about their customers this is the one we are extremely satisfied with.”

Cityscape Scotty Brake via Cityscape

“Best customer service ever. I bought a recently upgraded historic home. Technician rewired, programmed and updated the whole security system at no extra cost. The alarm key pad is the best and easy to use I have seen. It has a nice shiny look to it. Technician was very polite and courteous. He gave us a great tutorial on the new system. The tech was not rushing through the job like some techs do. Very pleased with the home security system.”

Yahoo SteveG via Yahoo!

“The tech was very knowledgeable and helpful.”

Facebook Keith L. via Facebook


Superpages anonymous via Superpages

“On time. Very professional and qualified. Even came out on the same day I called. My tech Clint was outstanding! Thanks!”

Yahoo Marc Dehoyos via Yahoo!

“Just got a system installed. Works Great!”

Facebook Omar Zakaria via Facebook

“Good experiences. First time installation does not working properly. It’s take them a little more than a week to get it all fix. Customer service was good. They do very much concern about their customer thought. The technician was very nice and respectful. One thing that distinguishes them from others is that the sale guy does have alot of responsible about you after he signed you up. Usually, after they got you sign up, he don’t care anymore, but this guy contacts me and make sure that I am happy.”

Cityscape Nam H Nguyen via Cityscape

“just had a new system installed and i like it so far :)”

Facebook Delia R. via Facebook

“Our tech Clint was very professional and knowledgeable. Will definitely recommend Forward Home!”

Superpages anonymous via Superpages

“Fil (In Dallas) came out to my home and installed my security system for me instantly! He informed me of everything that was going on and gave me the best deal possible! I am glad that we went with Forward Home Security!”

Yahoo A Yahoo! Local user via Yahoo!

“Forward Home Security technician was very friendly and courteous. He said he would arrive at 8:00 am and he was on time. He was very knowledgeable and answered every question I had. I will definitely recommend Forward Home Security to my friends and neighbors.”

Yahoo martin via Yahoo!

“Glen answered all our questions and offered the best options of all the security companies we considered. Pete was on time, professional, and came up with excellent solutions for every obstacle he encountered.”

Yahoo Bully via Yahoo!

“After talking to several security companies I chose Forward because they listen to your needs and provide the best value for the money. Cody my sales rep was courteous and professional. Installation was fast efficient and very informative. I was up and running in no time. Highly recommend Forward Home Security.”

Facebook Rene Loya via Facebook

“So happy with my tech. Ricky!!!”

Superpages anonymous via Superpages

“Very informative. They did so much that ADT didn’t care to do. I wish I had called them first.”

Yelp Tim T. via Yelp

“Clint came today to retro-fit my existing alarm system. He was professional, courteous, and speedy. At a price that cannot be beaten, I am extremely happy!”

Yahoo A Yahoo! Local user via Yahoo!

“I just got my alarm system set up and I couldn t be happier. The technician did a wonderful job, he was quick, efficient, and explained everything as he installed. I highly recommend this company!”

Yahoo John Smith via Yahoo!

“Joe did a great job setting up an alarm system for my mom.”

Yahoo Lilian via Yahoo!

“Very nice and friendly technicians sales guys are very knowledgeable. love their 2 gig touchscreen system.”

Yahoo Shahzad via Yahoo!

“The tech arrived on time, explained the system and installed promptly. Thank you.”

Yahoo A via Yahoo!

“Phil the technician called thirty minutes prior to arrival as promised by customer service agent Chip. He arrived on time and was very courteous. Patient with us on explaining the new system. Very pleased that what I was told by customer service was exactly what happened. There was no sales gimmick going on. The price was exactly what was quoted. Not, as other security companies nickel and dime you when they get to your house. Extra this or that….Such a relief! My mother and I are both very please. I would really recommend this company to anyone.”

Yahoo Sandi via Yahoo!

“Ricky came and installed the equipments very quickly. He is very knowledgeable with the system. Took his time with answering questions we have and very easy to deal with.”

Yahoo Marcus via Yahoo!

“Schedule a home system installation and the technician came on time and I am getting an advanced system.”

Facebook Luis Fernando Padilla Alas via Facebook

“My tech Javier answer all my questions and gave me great customer service.”

Yellow Pages amayajbo via Yellow Pages

“Our tech Phil was great, he filled out all the paper work, very knowledgeable and helpful.”

Yahoo Phi Nguyen via Yahoo!

“Ricky was my technican and he was very helpful explaining the system to me and setting everything up for our security system”

Yellow Pages stacidaigle via Yellow Pages

“From the first call to get info everyone I spoke too was very helpful. Clint was our tech and everything could not of gone smother, he also pointed out a problem with the Adt install, turns out I had motion detector on the wall that went no where. One more thing the technology is way better then what I had”

Yahoo A Yahoo! Local user via Yahoo!