Terms and Conditions

Website Disclaimer
The information on FORWARD HOME SECURITY® website is for informational purposes only. None of its content may be used, modified, copied, reproduced, or altered in any manner or for any purpose without consent from FORWARD HOME SECURITY® officials. FORWARD HOME SECURITY® is furthermore not responsible for any links or connections made to this site by outside sources. The FORWARD HOME SECURITY® website is also subject to further modifications and revisions without notice. Use of this website confirms your acceptance of the current version and any future modified version of FORWARD HOME SECURITY® Terms and Conditions of website use.
New and Existing Systems
Rates start at $17.95/month for existing re-programmable systems, and $27.95/month for new basic hardwired installations. Verified home ownership, approved credit, and standard 36-month monitoring agreement are all required for service. Homeowners must have an active landline or usable VOIP phone system for either service. If an active land-line or useable VOIP is not present, wireless GSM cell service is required, available at an additional $12/month. To be eligible for $17.95/month rate, existing alarm equipment must be compatible with the Central Monitoring Station receivers as determined by a FORWARD HOME SECURITY® technician. Local permit fees may be required. State taxes may apply to equipment and monitoring rates. Any existing contract with another alarm system company must be terminated before signing a contract with FORWARD HOME SECURITY®. The customer is wholly responsible for the cancellation of their contract with their existing alarm systems provider. Customers are also responsible for all subsequent cancellation costs. This offer is not valid for existing FORWARD HOME SECURITY® customers, is subject to change without notice, and cannot be combined with any other offer.
SMART+ HOME® Security Systems
Rates start at $45.95/month for SMART+ HOME® systems. Verified home ownership, approved credit, and standard 36-month monitoring agreement are all required for service. Homeowners converting to FORWARD HOME SECURITY® must not be currently under contract with any other monitoring company. An upfront fee of $49, $99 or $149 may apply depending on your SMART+ HOME® package. SMART+ HOME® Plus package requires active Internet service and router for use of cameras. Local permit fees may be required. State taxes may apply to equipment and monitoring rates. This offer is not valid for existing FORWARD HOME SECURITY® customers, is subject to change without notice, and cannot be combined with any other offer.
Alarm System Disclaimer
FORWARD HOME SECURITY® is not responsible for wireless, cellular, Internet or radio communication services. These services can be interrupted by various conditions including, but not limited to, weather and mechanical failure. FORWARD HOME SECURITY® alarm security systems are intended to prevent and deter residential and commercial crime for the home alarm system user. However, FORWARD HOME SECURITY® is in no way responsible for any property loss, damage, or injuries as these are issues that the customer or the customer’s insurance company is solely responsible for. Furthermore, FORWARD HOME SECURITY® reserves the right to terminate this agreement and discontinue services upon the customer’s failure to make payments on time or repeated failure to correctly operate the system, resulting in an excessive amount of false alarms made. In the event of a false alarm, the customer may be subject to paying court fees that FORWARD HOME SECURITY® is not responsible for.
Insurance Discounts
Some insurance companies may give homeowners discounts with the installation of a home alarm monitoring system. However, FORWARD HOME SECURITY® does not guarantee any discounts or reductions to your homeowner’s insurance premiums. Homeowners should consult their insurance company for more information.
Refer a Friend
Referred customer receives one month free upon request on initial call. The full name of the customer that is referring the friend (with account in good standing) has to be given upon INITIAL CALL or the “refer a friend” form needs to be submitted in full, prior to initial contact to receive the $100. Program only applies once both accounts have been active for 5 business days with a 36-month agreement. Offer does not apply to opening secondary or multiple locations by current customers. This offer is subject to change.
Teachers Promotional
Customer must speak and verify promo code “APPLE” during initial sales call to begin claiming discount. Discount consists of two months of service free for monitoring service at $17.95/month for existing reprogrammable systems or $27.95/month for new basic hardwired installations. Discount dependent upon verified teaching credentials, in the form of an emailed picture, scan, or fax of teaching credentials in the form of a school ID, teaching certificate, or other. Credentials must be received by FORWARD HOME SECURITY® representative within 24 hours of the sending of confirmation email. Discount will be confirmed once credentials have been verified. This offer is not valid for existing FORWARD HOME SECURITY® customers, is subject to change without notice, and cannot be combined with any other offer.
Terms and Conditions Disclaimer
These terms and conditions are not outlined in full; other terms and conditions may apply. Terms and conditions are subject to change without notice. However, FORWARD HOME SECURITY® will update the Date Last Modified to show when the most recent changes have gone into effect. Check this page for the latest updates.

Date Last Modified: February 01, 2013